Reference

ibet44 Privacy Policy: What We Collect and Why

The ibet44 Privacy Policy sets out exactly what personal data we collect when you open an account, verify your phone number or complete a deposit via DANA, OVO…

Phone verification dataDANA, OVO, GoPay & QRIS transaction recordsDevice and session logsAccount identity detailsCookie preferences
ibet44 ibet44 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to request a copy of the data we hold on your account, ask us to correct inaccurate details, or raise a concern about how your information was handled during a QRIS or OVO transaction, our support team is available around the clock. You can reach us through live chat inside your account dashboard, by email at our privacy address listed in the contact section, or via our 24-hour chat line — the same channel you use for payment receipt and login issues. Players in Denpasar and across Indonesia can expect an initial response within two hours on the live chat path.

Team online

Live Chat (24 / 7)

Open the chat widget inside your account dashboard at any time. Cite your registered phone number so we can locate your privacy request without delay.

Email Privacy Request

Send a written data-access or correction request to our privacy email address. We aim to acknowledge your email within one business day and resolve it within seven.

Account Settings Path

Navigate to Account → Privacy inside the logged-in dashboard to download a copy of your stored profile data or update your communication preferences directly.

HOW WE PROTECT YOU

Our Data Handling and Account Security Practices

We apply encryption to all account data in transit and at rest. Cookie settings, data retention periods and third-party sharing rules are reviewed regularly so our practices stay consistent with current standards…

Encryption in Transit

Every data exchange between your device and our servers — including DANA and GoPay deposit confirmations — travels over TLS encryption so transaction details cannot be intercepted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page load on mobile. You can adjust cookie preferences from the footer link without logging out.

Data Retention Schedule

Active account data is held while your account is open. After closure, we retain only the minimum financial records required, then delete remaining personal data as depends on local law.

Third-Party Sharing Rules

We share transaction references with payment processors — OVO, QRIS operators, virtual account partners — solely to complete your deposit or withdrawal. No marketing profiling is sold externally.

Account Security Steps

Phone verification is required before account access is granted. If you suspect unauthorized access, use Account → Security to change your password and flag the session from the same dashboard path.

Your Right to Request Changes

You may request correction, deletion or export of your stored data at any time via live chat or the privacy email. We aim to complete straightforward requests within seven calendar days.

Frequently Asked Questions About ibet44 Privacy Policy

The questions below cover the privacy concerns we hear most often — from what data is collected at account opening through to how your DANA or OVO wallet references are stored and who you contact when something needs correcting.

We collect your name, phone number, email address and the payment method you register — such as DANA, OVO or GoPay. Device type and IP address are also logged to support account security and payment receipt checks.

QRIS scan records and bank transfer references from BCA, BRI, Mandiri or BNI are retained for financial compliance purposes. The retention period depends on local law; we do not use these records for advertising.

Yes. Navigate to Account → Privacy in your dashboard to download stored profile data, or send a request via live chat or our privacy email. We aim to fulfil straightforward requests within seven calendar days.

We share only what payment processors need to complete a transaction — for example, an OVO wallet reference or a virtual account number. We do not sell personal data to advertisers or unrelated third parties.

Our privacy practices are written with Indonesian users in mind. Where specific data rights or retention rules are concerned, the applicable standard depends on local law, and we aim to stay consistent with those obligations.

We use session cookies for login continuity and analytics cookies to improve mobile page performance. You can review and adjust your cookie preferences via the link in the site footer without affecting your account session.

Contact us through the 24-hour live chat inside your account dashboard or email our privacy address directly. Cite your registered phone number so we can locate your account record and respond within two hours via chat.